MARKET RESEARCHER & COMMUNITY BUILDER
Effective communicator, information synthesizer, storyteller, analyst, and graduate of the top ranked Master of Science in Marketing Research Program at Michigan State University. Comprehensively trained in both qualitative and quantitative marketing research, data analysis, marketing management, public speaking, and sales. Applies organizational and analytical skills to successfully manage a variety of research studies across methodologies including online communities, surveys, in home usage tests, mobile ethnographies and IDIs. Has exposure to a variety of industries including CPG, FMCG, tech, consumer healthcare and pharmaceuticals. Educated and experienced in international business and possesses an aptitude for interacting with different cultures. Demonstrates both leadership capabilities and interpersonal skills when working in teams. Actively engaged leader in the market research community.
Core competencies include:
Project Management ∙ Data Analysis ∙ Storytelling ∙ Research Design ∙ Moderating ∙ Data Visualization ∙ Community Building, Management & Engagement ∙ Client Management ∙ Content Marketing ∙ Team Leadership ∙ Mentoring
PROFESSIONAL EXPERIENCE
AbleTo ∙ Audience Insights Manager∙ February 2021 – Present
Independently led marketing research efforts across patient, provider, health plan and employee audiences
Reduced research spend by $40k (60% of budget) through implementation of DIY tools for brand tracking, concept testing and message testing
Hosted internal webinars and office hours to optimize insight activation and utilization
Successfully built cross-functional relationships to assist operations, product, talent acquisition, quality assurance and design teams with custom in house research solutions
InSites Consulting ∙ Research Manager ∙ July 2019 – February 2021
Actively engaged audiences in a variety of research methodologies including online communities, mobile ethnographies, in home usage tests and online surveys
Managed long and short term online research communities across a variety of markets and populations
Oversaw qualitative research projects from the research design phase, through data analysis to final reporting
Supported clients across the tech, CPG, FMCG and healthcare industries including: Samsung, Sony, P&G, Anheuser Busch, MARS Petcare, L’Oréal, Ferrara, Nature’s Way, Avrio Health and GSK
BuzzBack Market Research ∙ Healthcare Research Specialist ∙ April 2017 – June 2019
Assisted with new business development, healthcare sales strategy, methodological innovation, and content marketing
Conducted internal research studies to develop marketing content including case studies, white papers, infographics, blog posts, webinars, and conference presentations
Collaborated with senior management on strategic and tactical planning for the healthcare division
Provided support for qualitative and quantitative healthcare research projects for clients including AstraZeneca, Janssen, Horizon Pharma, UCB, Novartis and Therapeutics MD
BuzzBack Market Research ∙ Junior Research Analyst ∙ May 2015 – April 2017
Executed healthcare research project management tasks including proposal writing, questionnaire/discussion guide design, moderation, data processing and tabulation, quality assurance, sampling, fielding, analysis, and reporting
Effectively combined qualitative and quantitative data to tell a story and provide actionable insight
Collaborated with healthcare team to explore innovative methodologies and develop new products including offerings for patient journey, A&U, physician communication, messaging, ethnography, and mobile research
Utilized German language skills to assist with international research projects
GfK ∙ Research Associate & Intern ∙ June 2014 – December 2014
Utilized SPSS and Excel to perform quality assurance checks on syndicated survey data
Conducted secondary research and analyzed current research methodologies in order to make strategic recommendations to the management team and explain the story behind research projects
Assisted the automotive product management team with the various data collection and processing tasks of an international syndicated purchase funnel study
Supported the brand and consumer experience team with the management of quantitative trackers for Verizon, PayPal and Abercrombie & Fitch
MSU Residential & Hospitality Services ∙ Communications Coordinator ∙ August 2011 – May 2014
Independently managed select communications projects including a communication plan and history portfolio
Designed discussion guides and moderated focus groups to improve departmental communication strategy
Researched department history by conducting 45 in-depth interviews and secondary research
Assisted with the recruitment, training, and development of new employees
EDUCATION
Master of Science in Marketing Research
Michigan State University ∙ Broad Graduate School of Management ∙ 2014
Bachelor of Arts in Marketing ∙ International Business Specialization and German Minor
International Business Management in Western Europe Study Abroad ∙ Summer 2011
Michigan State University ∙ Eli Broad College of Business ∙ 2013
ACCOMPLISHMENTS
Significant Insights Media 2021 ∙ Global 30 Under 30 List
Quirk’s Marketing Research And Insights Excellence Awards 2019 ∙ MREF Everyday Hero
Medical Marketing & Media (MM&M) Awards 2018 ∙ Silver Young Marketer
SPEAKING APPEARANCES
Co-Presenter, Quirks NYC 2022, TMRE 2022, Succeet 2022 ∙ Employee Mental Health in the Post Pandemic Workplace
Speaker, GLC Insights Association Conference 2019 ∙ Making a Difference with Data
Moderator, Intellus Worldwide Regional Event 2019 ∙ Industry Leaders POV Panel
Speaker, IIeX North America 2018 ∙ How Living With Mental Illness Has Made Me A Better Healthcare Researcher
ACTIVITIES
Turn Down For What NYC 2022 - Present ∙ Founder & Executive Director
The Market Research Center at Seton Hall University 2021 - Present ∙ Advisory Board Member
Insights Association Central Atlantic Chapter 2019 - Present ∙ Current: Director of New Professionals. Former: President Elect, Vice President, Insight Illumination Conference Co-Chair, and Marketing Committee Co-Chair
Greater NYC Spartans 2016 - Present∙ Current: Spartans Serve Chair & Big Apple Big Ten Rep. Past: Communications Committee Chair
Intellus Worldwide 2018 - 2020∙ Young Professionals Committee Chair